Service Request System

The IRIS Service Request System (SRS) allows for the monitoring of work requests. These work requests may be generated internally or by a citizen calling in to report something like a sign down or damaged guardrail. Once a work request is generated, the system will track this request through the process workflow until the request has been completed.

Open Request Status ReportSection Open Request Log ReportStreet Light Repair Report
Request Aging ReportService Request ReportTickle Report
Request Cost ReportService Request Statistics
Request Log ReportService Request Statistics by Received By